ESE - CSIA Certified

To become CSIA certified, ESE passed an extensive audit based on CSIA’s BEST PRACTICES AND BENCHMARKS.  CSIA developed these guidelines to acknowledge those who bring successful system integration to the marketplace. These topics are common to almost all businesses, yet are tailored to issues that are important to successfully run an integration company.

General Management – Includes the topics of Strategic Management, Organizational Structure, Facilities and Equipment, Computer Systems Management, and Corporate Risk Management.

Human Resources Management – Includes the topics of Administration, Recruitment and Selection, Performance Management, Training and Development, Compensation and Benefits, and Employee Communications.

Marketing, Business Development and Sales Management – Includes three areas indicated in this section title.

Financial Management – Include the topics of Measures of Financial Performance, Financial Planning, Billing Procedures, Management of Credit, Expenses, Cash & Security, Project Financial Reporting and Tax policy.

Project Management – Includes the topics of Contract Management, Procurement Management, Planning, Risk Management, Resource Management, Communications Management, Scope Management, Schedule Management, Budget Management, Change Management, Quality Management and Closure.

System Development Life cycle – Includes the topics of Internal kickoff, Requirements, Design, Development, Unit/Module & Integration Testing, Factory Acceptance Testing, System Shipping, Installation, Commissioning and Site Acceptance Testing.

Supporting Activities – Includes the topics of Process Development and Maintenance, Standards and Templates, Project Methodologies, Procurement Management, Risk Management, Configuration Management and Reuse Management.

Quality Assurance Management – Includes the topics of Continuous, Measurable Improvements, Client Satisfaction Measurement, Client Service, and Project Quality Assurance.